Seriously! Really!

So, we got a notice on the door from DHL saying they had attempted to deliver a package. It needed to be signed for so they could not just leave it. We are not home during the day so I called the service number the next morning to make other arrangements. After being routed through the automated system, I received a message that the number was no longer a working number and to please call this other number. So, I hung up and called this other number which led me through the same system and to a message that said this is not a working number and to please call this other number (which was the number I had just called). So I tried a few more times during the day and received the same message.
Needless to say, I was getting a little heated at this point. When I got home, there was another notice saying that was the final delivery attempt. Knowing the service number was "not working", I hopped online and found a live chat option. Here is the transcript from my chat with the "shipment specialist":

Paul: Welcome to DHL Live Chat. How may I assist you today?
Peggy: Hi Paul, I tried to call dhl this morning concerning a notice on my door. I can't get through to talk to anyone. I get a message that says not a working #, call this # and then that number says the same thing.
Peggy: We are not home during the day to receive packages and I wanted to make other arrangements. Today I received a second notice and I don't want that package returned to sender.
Paul: I'll be glad to help you with that. Please give me a moment while I check the records for you.
Peggy: thanks
Paul: Please confirm us do you wish to pick up the package from the service center.
Peggy: is there another way to receive the package? The service center is not close to me.
Paul: The next delivery attempt will be made on the next business day, barring any unforeseeable delays.
Peggy: the notice I received today said it was the final attempt. Does the local office have a number I can call?
Paul: Due to security reasons I am unable to provide the contact number.
Peggy: So, what about the final attempt notice?
Paul: You can also contact our customer service at 1-800-225-5345. Once you contact our DHL representative will be glad to assist you further.
Peggy: That phone number does not work. It leads me through a bunch of questions and ends with "this is not a working number please call 1-800-225-5345", which is the number I just dialed.
Paul: Its the customer service number.
Peggy: But it does NOT work. Where do I go from there?
Paul: You can re try the number once.
Peggy: I have called the number several times today. IT DOES NOT WORK.
Paul: You have the option to pick up the package from the service center.
Peggy: What's the deal with the service number that does not work?
Paul: I apologize for any inconvenience this may have caused you.
Peggy: Paul, what country are you in?
Paul: We are located in Tempe,AZ.
Peggy: Where is my local dhl office so I can pick up the package?
Paul: The service center address is 2631 KRAMER LANE, AUSTIN, TX 78758. It will be open till 7:30 PM.
Peggy: So, why can I not talk to somebody using the service center phone number?
Paul: I sincerely apologize. Due to security reasons it is not possible for me to provide the service center phone number.
Peggy: I am not asking for a phone number for the local office. I am asking why your 1-800-225-5345 does not work.
Paul: Please give me a moment while I research this for you.Paul: Due to some technical error it might not have been working. However I request you can re try after some time.
Peggy: I will pick up the package by tomorrow afternoon at the office in Austin.
Peggy: Please make sure to note that so they do not send it back.
Paul: I will forward the message not to return the shipment to the sender.
Peggy: thank you
Paul: I have forwarded a message to the service center not to return the shipment.
Peggy: later
Paul: Is there anything else I can help you with?
Peggy: no

AAAAAGGGGGHHHHHH! I know it's the blasted service number...I've called it a hundred times today! And what's the deal with the security reasons for the local office to not have a phone number? Good Grief!

Here's another funny...When I went to pick up the package, I notice their motto is "Anything, Anytime, Anywhere". Then I notice a sign that listed like twenty things they would not ship. Ha, Ha, Ha, Ha!

p.s. The title of this blog comes from a hilarious segment of SNL. It's on on Thursday nights on NBC.

Funny Story

So, there a radio station that I listen to that's doing a big mamogram push for Breast Cancer Awareness. They have stories about women who've had breast cancer and lots of "spots" to tell women to go get a mamogram. They say to tell your friends, neighbors, and bosom buddies.
Get it? "Bosom Buddies"? Ha! I think that's hilarious. I just got it today.

So, one of my five classes is finished! Hallelujah! I feel so free. I feel like now I have time to study for other classes and today I managed to mop and vacuum. I'm loving it already.

Other news: Paul is very into football right now. He likes the Oklahoma University Sooners and the Green Bay Packers. Don't ask me why. It's actually kind of dangerous to be a Sooners fan here because they have a huge rivalry with UT.

Bekah's birthday is coming up next month. I think we are going to take the train from Cedar Park to Bertram. She's always wanted to ride a train. I asked her what she wanted for her birthday and she said Hannah Montana stuff and other stuff she likes, such as Post It Notes. Isn't that hilarious? I must admit, I'm a post-it note fan myself :)

One last thing...I have the best friends and neighbors! They have been so sweet to help me get the kids to school and watch the kids while I'm in class. Thanks Brianna and Suzanne! You guys are the best and I am so thankful for you!

Out of the mouth of babes...

So, Bekah and I are driving home from church last Sunday and here's our conversation:

Bekah: What's that?

Me: What? That store?

Bekah: Yeah.

Me: That's Cashway.

Bekah: What do they do?

Me: They sell wood and tools and paint supplies and stuff.

Bekah: Are they expensive?

Me: A little bit. Not too bad. The people are very nice.

Bekah: They should lower their prices. Then they would make more money because people would buy more stuff.

I think Bekah should be president.

Shelves

Tim built me shelves! Don't they look great? I'm so excited to fill them up with food storage and stuff.